Warranty

Here at AccountWarehouse.com, we understand that buying a game account on the internet can be a nerve-racking experience. The safety of every account we sell is our #1 priority. Our team has devised a system to ensure only the safest, most secure accounts are sold on our website. Because of this, our recall rate is less than 3%, well below the industry standard.

Steps We Take:

  • Every account we purchase comes from the original owner. No exceptions!
  • The original owner must provide a valid picture of a government issued ID in case we ever need to unlock or recover your account.
  • The name on the account must match both a government issued ID and a verified Paypal account. This ensures that we do not purchase hacked or stolen accounts.
  • We do not conduct business with anyone under the age of 18.
  • Every account purchased must have no history of account hacks or recoveries.
  • Any account that is recalled from us is banned and the payment sent to the owner is reversed. Scamming does not pay off.

All this guarantees only the safest accounts are sold on our website.

Our Warranty:

Every account purchased on Accountwarehouse.com is covered by a lifetime warranty. This warranty protects you from an account recall by the original owner or a ban because of our company. In the event of your account becoming unplayable, we will offer store credit which can be used towards any product on our website. Our warranty only covers recalls by the original owner and bans that are our fault. Third party programs, in-game behavior, gold selling, account sharing, or any other form of negligence is not covered. Also, this warranty does not transfer to any other parties and any attempt to sell or trade your account will void our warranty.

  • If you have an issue within 60 days you will receive 100% store credit.
  • If you have an issue between 60 days and 6 months you will receive 50% store credit.
  • If you have an issue after 6 months you will receive 25% store credit.

Terms and Conditions:

  • Every account purchased at Accountwarehouse.com comes with the lifetime warranty outlined in this page. This warranty begins whenever the account details are sent to you.
  • This warranty only covers recoveries by the original owner. Account compromises, locks, bans, mutes, or any other sort of account discipline is not covered.
  • The account must remain on the email that we provide you. Changing this email or deleting emails sent to this email will result in our warranty being voided as we cannot conduct a full investigation.
  • Any warranty claim must be filed through our Support Center. Your claim will need to be fully investigated by a member of our management team. This process can take up to 72 hours to complete.
  • If an account is recovered by the original owner and is promptly returned to you, no refund will be given. Mistakes commonly happen between the original owner and the game publisher. If the account is recovered a second time after the original claim, then we will invoke the warranty.
  • Our lifetime warranty only covers the original purchase price of your account. It does not cover any added value, digital currency, or in-game purchases.
  • If your original payment is disputed through Paypal or your bank,the warranty will be voided.
  • If a warranty claim is approved, you will be given store credit in the amount outlined above. This warranty does not entitle you to a refund unless we have stopped selling the game.
  • In the unlikely event that a game shuts down or ceases to exist, the lifetime warranty will be voided.
  • This warranty is non-transferable. Any attempt at selling, trading, or sharing of the account outside of our website will void the warranty.
  • If you have an issue within 60 days of your purchase, you will receive 100% store credit.
  • If you have an issue between 60 days and 6 months of your purchase, you will receive 50% store credit.
  • If you have an issue after 6 months of your purchase, you will receive 25% store credit.

Support Center

Testimonials

5.0 AVERAGE
 
customerlobby

  Very Solid Customer Service

Account Warehouse has a really solid and nice support team. They were able to guide me through the process really quickly and smoothly. Definitely would recommend.

by Vicente L on Mar 16, 2018 Read Full Review

  Always a Pleasure

This is my 3rd or 4th account I have sold to accountwarehouse and have had a pleasurable experience everytime. If you are thinking about selling your account or even buying one, these guys are honest, trustworthy, and are very secure and safe about their business. Been dealing with them for over 4-5 years. There is no risk on the consumer side so give them a try. You won't regret it. Accountwarehouse, you guys rock, keep up the great work.

by Justin J on Feb 26, 2018 Read Full Review

  Trustworthy and Quick

Had a good experience. Funds deposited fast. Did some research before trusting these guys with my account information. Trustworthy and no fuss sale. Legit service.

by Glen P on Feb 19, 2018 Read Full Review


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